Refund policy

Replacement and Refund
We replace items if they are defective or damaged. Our policy lasts 7 days (for defective goods) or 24 hours if the product is damaged. If the stated time have gone by since your purchase without intimating us about the issue, unfortunately we can’t offer you the exchange. The time period commences from the date of delivery.

To be eligible for a replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, you need to contact our support via the contact form with the subject "Order ID", containing detailed explanation of the issue you are facing with supporting images or videos. One of our representative will reply you within 24-48 business hours and arrange a replacement of the product. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Order Cancellation and Refund

Generally, we cannot accommodate order cancellation requests once they are placed. Due to the high volume of orders we process, it is difficult to handle individual requests. For further inquiries, please contact support@electroniksindia.com.

If the order needs to be canceled, a nominal fee of 15% (on PRODUCT PRICE) will be applied to cover the forward shipping, reverse shipping, restocking, transaction and platform fees incurred from the payment. Please note that gaming consoles are non-returnable.

Please note that for partial payments, the amount is non-refundable if the order is rejected or returned, but it can be adjusted towards future orders (less shipping fee)