Simplified Unpacking Process for Product Issues
Simplified Unpacking Process for Product Issues
To address any product issues, follow these simplified steps while recording with a camera:
Overview of the Box:
- Place the box on a stable surface, and show it from all six sides on video.
Unpacking the Outer Box:
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Start recording and carefully open the outer packaging, capturing the process clearly.
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Check for any signs of damage or tampering during this step.
Unpacking Contents Inside:
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Keep recording as you open the box containing the product.
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Display all contents inside the box, including packing materials, documents, and accessories. Ensure labels are visible.
Checking Each Item:
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Gradually remove and display each item, one by one, in front of the camera.
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Highlight product labels or markings.
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If you encounter issues like receiving the wrong product, document them clearly on video.
Video Evidence Guidelines:
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Keep recording throughout the process, capturing all aspects.
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Ensure the video clearly shows any issues encountered.
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Avoid blocking the camera or causing disruptions.
Remember, having video evidence is crucial for resolving product issues effectively. Once done, follow ElectroniksIndia' instructions to file a claim for resolution
