I ordered an Anbernic RG35XX SP from your website, but what I received was an empty box. This is unacceptable. From my side as a customer, I have paid in full and expected the product, not an empty package. When I reached out, I was told that nothing can be done from your end, which is highly disappointing and unprofessional. This is the worst delivery experience I have ever faced. I request you to take responsibility and resolve this issue immediately by either sending me the correct product or issuing a full refund.